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Holiday Hours

General Information

Reminder: Laboratory Holiday Availability – Corewell Health West Michigan

COREWELL HEALTH OBSERVED HOLIDAY LIST:

  • New Year’s Day (January 1)*
  • Martin Luther King Jr, Day (3rd Monday in January)
  • Memorial Day (Last Monday in May)
  • Independence Day (July 4th)*
  • Labor Day (First Monday in September)
  • Thanksgiving Day (3rd Thursday in November)
  • Christmas Day (December 25th)*

† There may be varied hours for the Friday after Thanksgiving Day, and earlier closures for Christmas Eve (December 24th) and New Year’s Eve (December 31st). Please review site hours or contact site to ensure it is open.

If a holiday falls on a Saturday, it will be observed on the Friday before the holiday. If the holiday falls on a Sunday, it will be observed on the Monday after the holiday.

 

COURIERS

Laboratory specimen pickup and delivery schedules will be altered due to holiday observances.  To ensure specimen stability and prevent delays, follow these guidelines:

  • The couriers that support Corewell Health Laboratories in Grand Rapids (Kent County, Holland and Muskegon) will send a paper communication via your courier in the weeks leading up to the observed holiday, asking for information on if the office will be open and what the hours will be. Holiday routes are built around this information, a STAT courier will be available.
  • The couriers that support Corewell Health Laboratory Greenville Hospital in West Michigan will notify clients the week before a holiday via flier. An on-call STAT courier will be available on holidays. The phone number and name of the courier will be on the flier.
  • The couriers that support Corewell Health Laboratory Hospitals in the rest of West Michigan (Big Rapids, Gerber, Ludington, Pennock, Reed City, Zeeland) will not have courier pickup available. It is best to not schedule collections or to hold specimens at your facility if the specimen stability allows for it until your next available courier pickup.

 

SPECIMEN COLLECTION – Referral Testing

Please note that the following tests should not be collected before an observed holiday due to FedEx shipping.

  • Please do not draw the following tests 2 days before through the observed holiday:
    • CD107a
    • CMV T Cell Immunity Panel
    • Immuknow
    • Lymphocyte Mitogens and IABCS (Immune Assessment B Cell Subsets)
    • NK Cell Function to Cincinnati
  • Please do not draw the following tests 1 day before through the observed holiday:
    • TB Spots (Transplant TB Screen)
    • AlloMap
  • This does not include standard Mayo, Specialty or Viracor testing.

 

OUTPATIENT DRAW SITES AND ORDER ENTRY

Outpatient draw sites and the order entry team will be closed on observed holidays and may have altered hours on Christmas Eve or New Years Eve. For a list of sites, phone numbers and hours please visit: Laboratory Locations

Compliance & Safety, Referral/Sendouts, Test Utilization

Reminder: Send Out Referral Testing Notice

As a reminder, referral testing, tests that are sent to another laboratory to perform, is dependent on the weather. Inclement weather can affect both the turnaround time of testing, and the testing capabilities of the organization. Our referral testing is dependent on outside transportation facilities (such as FedEx and UPS). When those organizations face challenges in weather, our testing capabilities must remain flexible. 

If there is inclement weather in and around Memphis, TN (the main FedEx hub), there may be delays and cancellations of testing. We will try our best to communicate these changes as soon as possible via our blog: https://lab.corewellhealth.org/

For any questions or concerns please “Contact Us” via the link above.